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Tag Archives: enterprise 20
Enterprise 2.0, Social Media and the Sacred Trilogy
Social Media is more about information management (links) than about knowledge (nodes). And business is neither about information nor knowledge management, but about decision taking. The absence of the decision dimension in most attempts to introduce Social Media into business … Continue reading
Posted in As seen, heard or read, English
Tagged CRM, culture, enterprise 20, information, kaizen, KM, social media
5 Comments
Enterprise 2.0: We Got it All Wrong – a Cross-Cultural Misunderstanding
While social media is slowly earning a place inside companies, they still have none or very little impact on the rigid business processes of the enterprise. A major cultural change, along with deep redesign of corporate governance and internal working, … Continue reading
Posted in As experimented, As seen, heard or read, English
Tagged behavior, economy, enterprise 20, innovation, japan, kaizen, process, quality, social media
11 Comments
EtoB: will enterprise 2.0 and the social web converge? – The firewall dilemma
As community-driven tools and internal social networks experiments are now flourishing in many companies, as brands begin to understand what “engaging with customers” really mean, important part of businesses, BtoB or BtoC, are getting more people-centric, and Social Media begin … Continue reading
Posted in As seen, heard or read, English
Tagged e2b, economy, enterprise 20, social media
2 Comments
Recruitment 2.0 doesn’t exist – yet
While more and more recruiters look for information about candidates on the internet, or recruit directly on social networks, every footstep we leave on these sites may turn out dangerous, or even disastrous. Numerous blogs or ebooks are now focusing … Continue reading
Posted in As experimented, As seen, heard or read, English
Tagged e-reputation, enterprise 20, hr, recruitment 20, social media
3 Comments
EtoB : businesses in the era of social web – the social CRM
It is quite an evidence to say that BtoB businesses do not focus on the same aspects of the customer experience. For a typical buyer/customer, a brand’s values are somehow less important than one-to-one engagement with the seller, as it … Continue reading
Posted in As seen, heard or read, English
Tagged CRM, economy, enterprise 20, marketing, social media
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