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Category Archives: English
McDonald’s France : Does Branding Allow Of Faking History?
McDonald’s is presently celebrating its 30th year of presence in France. But when I came back in Paris in 1978, I remember having eaten in some of the half a dozen McDonald’s restaurants opened at that time. So what happened? … Continue reading
What Enterprise Could Learn From AI Research History
This might look like quite an academic title, but heaven knows how little academic I am! I was for a long time interested in AI as a way to use computers to something else than deterministically crunching data, and, as … Continue reading
Posted in As experimented, As seen, heard or read, English
Tagged Artificial intelligence, culture, enterprise 20, KM, process, social media
1 Comment
Enterprise 2.0, Social Media and the Sacred Trilogy
Social Media is more about information management (links) than about knowledge (nodes). And business is neither about information nor knowledge management, but about decision taking. The absence of the decision dimension in most attempts to introduce Social Media into business … Continue reading
Posted in As seen, heard or read, English
Tagged CRM, culture, enterprise 20, information, kaizen, KM, social media
5 Comments
Eating a Hot Potato: The ROI of Social Media
When it comes to Social Media, determining and measuring (or not) the ROI of a campaign is and always has been a hot topic. Let us face it: you CAN (and must) measure the financial outcome from anything. Does that … Continue reading
Enterprise 2.0: We Got it All Wrong – a Cross-Cultural Misunderstanding
While social media is slowly earning a place inside companies, they still have none or very little impact on the rigid business processes of the enterprise. A major cultural change, along with deep redesign of corporate governance and internal working, … Continue reading
Posted in As experimented, As seen, heard or read, English
Tagged behavior, economy, enterprise 20, innovation, japan, kaizen, process, quality, social media
11 Comments