Tags
IBM branding social learning governance business models coevolution business design CRM strategy innovation networks creativity paradigm communities salesforce wirearchy process cocreation design thinking customers technology wicked problems SCRM social business fractals social contract marketing attractors thin organization hr complexity culture knowledge social media economy management behavior enterprise 20 empathyPublications
Recommended by
Tag Archives: roi
Eating a Hot Potato: The ROI of Social Media
When it comes to Social Media, determining and measuring (or not) the ROI of a campaign is and always has been a hot topic. Let us face it: you CAN (and must) measure the financial outcome from anything. Does that … Continue reading