Publications
Recommended by
Tag Archives: behavior
Moving Beyond the Smoke Screen
“Social software enables people to rendezvous, connect or collaborate through computer-mediated communication and to form online communities.” This definition, taken from Wikipedia, and quoted by Andrew McAfee in his 2006 definition of Enterprise 2.0, summaries pretty well most present ‘social’ … Continue reading
Posted in As experimented, As seen, heard or read, English
Tagged behavior, business design, enterprise 20, governance, innovation, management, strategy
1 Comment
Is Collaboration a Crock?
Let us face it; we, as humans, are selfish, individualists, and undoubtedly clinging to any privileges associated with power. Goodwill and sharing among peers follow Nielsen’s principle, and most of us wouldn’t even imagine acting differently unless obliged to. The … Continue reading
Posted in As experimented, As seen, heard or read, English
Tagged behavior, business design, complexity, customers, enterprise 20, governance, process, SCRM, strategy
6 Comments
The Importance of Non-Customers
Michael Wu, Scientist of Analytics at Lithium, has posted a great article upon the different components defining the strength of a Relationship. The notion of tie strength was first introduced in 1973 by Prof. Mark Granovetter in his seminal work: … Continue reading
Posted in As experimented, As seen, heard or read, English
Tagged behavior, SCRM, social media, strategy
Leave a comment
Redefining Brands, the Social Way
Let us start with a little quiz: What is the most crucial aspect of your business / organization? Which aspect of your business / organization is hardly predictable, fast forward moving, unreliable, hyper-connected? The answer to both questions is: your … Continue reading
Posted in As seen, heard or read, English
Tagged behavior, branding, business design, marketing, social media, strategy
4 Comments
Is Enterprise 2.0 About “Socializing Business Processes”? Let’s get serious
Business processes has recently became quite a buzzword among the Enterprise 2.0 community, notably since June’s Boston conference. It suddenly seems that the whole discourse has changed from a leadership-fueled point of view to a down-to-the-ground (and to the balanced … Continue reading
Posted in As experimented, English
Tagged behavior, business design, complexity, economy, enterprise 20, knowledge, management, networks, process
38 Comments