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Tag Archives: SCRM
In a networked knowledge economy, co-creation is co-evolution
Our world is changing, so is the way we are thinking about it. The rise of online networks has not only modified our possibilities to connect and exchange knowledge with other people, but also has it given anyone with internet … Continue reading
Posted in As seen, heard or read, English Tagged behavior, business design, cocreation, coevolution, communities, complexity, economy, innovation, networks, SCRM, sd-logic Leave a comment
Have We Yet Integrated Social, Scottie?
Another day, another buzzword… Integration is quite a hot topic on these days of predictions, especially after both David Armano, from Edelman Digital, and Jeremiah Owyang, from Altimer, qualified 2011 as year of social (‘media’ for David, ‘business’ for Jeremiah) … Continue reading
Posted in As seen, heard or read, English Tagged behavior, business design, governance, integration, SCRM, strategy 8 Comments
Is Collaboration a Crock?
Let us face it; we, as humans, are selfish, individualists, and undoubtedly clinging to any privileges associated with power. Goodwill and sharing among peers follow Nielsen’s principle, and most of us wouldn’t even imagine acting differently unless obliged to. The … Continue reading
Posted in As experimented, As seen, heard or read, English Tagged behavior, business design, complexity, customers, enterprise 20, governance, process, SCRM, strategy 6 Comments