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Tag Archives: business design
In a networked knowledge economy, co-creation is co-evolution
Our world is changing, so is the way we are thinking about it. The rise of online networks has not only modified our possibilities to connect and exchange knowledge with other people, but also has it given anyone with internet … Continue reading
Posted in As seen, heard or read, English
Tagged behavior, business design, cocreation, coevolution, communities, complexity, economy, innovation, networks, SCRM, sd-logic
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Moving Beyond “Work as Usual” in a Complex World
As ever increasing speed and amount of available knowledge are reshaping day after day the world we live in, it looks like a gap is widening between the way most businesses still operate and the capabilities needed to deal with … Continue reading
Posted in As seen, heard or read, English
Tagged ACM, behavior, business design, complexity, design thinking, enterprise 20, knowledge, networks, paradigm, process, social learning, work
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There Is NO Social Customer
Whether we like it or not, everything seems to have gone ‘social’. Social media (which has for me only little to do with media), social business (on which I merely agree with Stowe Boyd’s definition), social platforms, social commerce… One … Continue reading
Posted in As seen, heard or read, English
Tagged business design, CRM, customers, enterprise 20, innovation, networks, SCRM, social business, social learning, social media
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Have We Yet Integrated Social, Scottie?
Another day, another buzzword… Integration is quite a hot topic on these days of predictions, especially after both David Armano, from Edelman Digital, and Jeremiah Owyang, from Altimer, qualified 2011 as year of social (‘media’ for David, ‘business’ for Jeremiah) … Continue reading
Posted in As seen, heard or read, English
Tagged behavior, business design, governance, integration, SCRM, strategy
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Moving Beyond the Smoke Screen
“Social software enables people to rendezvous, connect or collaborate through computer-mediated communication and to form online communities.” This definition, taken from Wikipedia, and quoted by Andrew McAfee in his 2006 definition of Enterprise 2.0, summaries pretty well most present ‘social’ … Continue reading
Posted in As experimented, As seen, heard or read, English
Tagged behavior, business design, enterprise 20, governance, innovation, management, strategy
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