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There Is NO Social Customer
Whether we like it or not, everything seems to have gone ‘social’. Social media (which has for me only little to do with media), social business (on which I merely agree with Stowe Boyd’s definition), social platforms, social commerce… One … Continue reading
Posted in As seen, heard or read, English
Tagged business design, CRM, customers, enterprise 20, innovation, networks, SCRM, social business, social learning, social media
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