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Tag Archives: innovation
There Is NO Social Customer
Whether we like it or not, everything seems to have gone ‘social’. Social media (which has for me only little to do with media), social business (on which I merely agree with Stowe Boyd’s definition), social platforms, social commerce… One … Continue reading
Posted in As seen, heard or read, English
Tagged business design, CRM, customers, enterprise 20, innovation, networks, SCRM, social business, social learning, social media
8 Comments
Moving Beyond the Smoke Screen
“Social software enables people to rendezvous, connect or collaborate through computer-mediated communication and to form online communities.” This definition, taken from Wikipedia, and quoted by Andrew McAfee in his 2006 definition of Enterprise 2.0, summaries pretty well most present ‘social’ … Continue reading
Posted in As experimented, As seen, heard or read, English
Tagged behavior, business design, enterprise 20, governance, innovation, management, strategy
1 Comment
The Power of Meaning
This is a guest post written by my online friend Ralph-Christian Ohr. About one year ago, I started engaging in discussions on ‘innovation’ via Twitter. As a physicist, used to work in product/innovation management for technology-based companies, my understanding of … Continue reading
Posted in As seen, heard or read, English
Tagged behavior, business design, empathy, innovation
3 Comments
From Social Media to Social Business: The Missing ‘Social’ Link
I am often puzzled by the way organizations and agencies tackle social media, as if conversational marketing and Enterprise 2.0 were living in separate worlds, addressing totally different issues, pursuing irreconcilable goals. Do they? Of course, when considering the ‘media’ … Continue reading
Posted in As seen, heard or read, English
Tagged business design, communities, innovation, knowledge, management, marketing, networks, social learning, social media, strategy
3 Comments
“Toward Enterprise 2.0”: Are We Pushing Further a Square Peg Into a Round Hole?
I was lucky enough to have in hands “Toward Enterprise 2.0”, a recent study of Enterprise 2.0 adoption, conducted by Cecile Demailly, from Early Strategies consulting agency. This survey unveils many interesting results about transformation strategies, and about the perception … Continue reading
Posted in As seen, heard or read, English
Tagged behavior, enterprise 20, governance, innovation, social learning
7 Comments